Error Code Reference Table
| Error Code | Meaning |
| OK | Success |
| ERR202 | Activation failed. This activation code has a limit amount of activated computers at the same time. You have already reached that amount. If you want to activate the software on this computer, please first deactivate one of the previously installed software by using "Help -> Deactivate". Click here to know more details. |
| ERR001 | Registration key format error. |
| ERR002 | User Name value is empty. |
| ERR003 | Invalid email address. |
| ERR004 | Invalid Mac Address. |
| ERR005 | Invalid MAC Address, please try again. |
| ERR006 | You didn't register, please fill required fields to register. |
| ERR007 |
The required field cannot be left blank. Or some settings in VPNs blocked the activation, please disable any VPNs prior to activating it again. |
| ERR008 | Customer ID is empty, please try again. |
| ERR009 | Invalid Customer ID, please try again. |
| ERR010 | User name is too long. A maximum of 500 characters is allowed. |
| ERR101 |
Invalid registration key, please use a new one.More details, click here. |
| ERR102 |
Registration key invalid for current version. Please use a new one. Please click here to check your upgrade status first and follow on-screen instructions there. More details, click here. |
| ERR103 |
Registration key invalid for current version, please install the correct version and try again. More details, click here. |
| ERR104 | Language format errors, please correct it and try again. |
| ERR105 |
The registration key cannot use in the current Language version. Please use the right one. More details, click here. |
| ERR106 |
Product Code is invalid. Please install the correct product and try again. More details, click here. |
| ERR107 |
The registration key code cannot activate this version since its distributor ID doesn’t math the current installed software, please install the correct version and try again. More details,click here. |
| ERR108 |
The free upgrade service for the activation codes has expired. Please visit here to purchase an upgrade. |
| ERR109 |
Activation failed. The activation code has expired.Please visit here to purchase an upgrade. |
| ERR111 | MAC address or IP address is restricted, please run Foxit PDF Editor on device with permitted MAC address or connect to the authorized IP sections and then try again. More details click here. |
| ERR 112 | The license key file for Admin Console has expired.
Please contact Foxit sales team to purchase a new license. |
| ERR201 | Failed to get the license key file. Please check your internet connection and try again. If you keep having this problem, please contact Foxit technical support team for help. |
| ERR203 | The license key file for Foxit PDF Editor has expired. Please visit here to purchase an upgrade. |
| ERR206 | Deactivation failed due to the MAC address of existing machine could not be obtained for deactivation.Please click here to submit a ticket to Foxit support team with your registration key code and the PC name of the existing machine provided. Foxit support will help you to deactivate the license information from your existing machine. |
| ERR207 | Deactivation failed due to the activation code information could not be obtained for deactivation . You may try to activate your product again then deactivate it. If the problem keeps occurring, please contact Foxit support. Click here to know more details. |
| ERR208 | Activation failed because Foxit PDF Editor is not running in the authorized IP sections. Please connect to the authorized IP sections and then try again. |
| ERR209 | Activation failed because Foxit PDF Editor is not running in the authorized IP sections. Please connect to the authorized IP sections and then try again. |
| ERR301 |
There is no activation detected on your account. More details, click here. |
| ERR302 |
The subscription key you used has expired, please visit Foxit online store to renew it. |
| ERR303 | The subscription key does not exist in this machine, you cannot update, deactivate, renew. |
| ERR304 |
The subscription key has been deactivated on this machine, please refer here to reactivate it if needed. |
| ERR305 |
The subscription key is the latest one and Foxit PDF Editor has already been activated. You can start to use Foxit PDF Editor now. |
| ERR401 |
The subscription key cannot be used in current version,please click here to submit a ticket to Foxit support team for help. |
| ERR402 | The subscription key cannot use in the current Language version. Please use the right one. |
| ERR500 | No data request received, please try again. |
| ERR501 | Invalid secret key, please try again. |
| ERR200 | Activation failed. Please check your internet connection and try again. If you keep having this problem, please contact Foxit technical support team for help and mention the error code. |
| ERR1000 |
The local key file returned from the server is not correct,please delete the local key file "fpmkey.txt" which is under the main installation folder of your Foxit PDF Editor,somewhere like: "C:\Program Files (x86)\Foxit Software\Foxit PDF Editor",then use the same registration code to activate again. |
| ERR1006 |
The key file you used is void. please contact Foxit technical support team for help. More details,click here. |
| ERR1009 | The purchased maintenance period has expired. |
| ERR2003 | MAC Address and UUID don't match the local machine, Please try again. |
|
ERR3001 |
The Registration Code or Key File you used has expired. Please use a valid key and try again.Please click here to check your upgrade status first and follow on-screen instructions there. |
|
ERR3002 |
The Registration Code you have inputted is not the full one, please help check again. More details,click here. |
|
ERR4001 |
Failed to verify the program for which the key is applies. |
|
ERR4002 |
Failed to verify the program for which the key is applies. |
|
ERR4003 |
Failed to verify the program for which the key is applies. |
|
ERR4004 |
Failed to get program version. |
| ERR4005 |
The version information in the Registration Code or Key File is not consistent with that of your current application.Please use a new one.Please click here to check your upgrade status first and follow on-screen instructions there.More details,click here. |
| ERR4006 |
Failed to verify Key verNumber. |
| ERR4007 |
Failed to verify IP. |
| ERR9002 |
The server returns an abnormal state. |
| ERR9003 |
Network request object initialization failed. |
| ERR9004 |
The request timeout |
| ERR9005 |
Invalid request address |
| ERR9006 |
Invalid settings option |
| ERR9007 |
Incorrect request format |
| ERR10001 |
Permission denied. Please complete the operation under an account with administrator's rights. |
| ERR12007 |
Foxit Activation Server cannot obtain your PC name or MAC address. Please disable the VPN or proxy server before activating it again. |
| ERR12029 | Activation failed. Please check your internet connection and try again. |
| 6 | Couldn't resolve host. The given remote host was not resolved. |
| 7 | Unable to connect to host or proxy. |
| 35 | Something went wrong in the SSL/TLS handshake. |
| 201 | Object created, reason = new URI. |
| 202 | Async completion (TBS). |
| 203 | Partial completion. |
| 204 | No info to return. |
| 205 | Request completed, but clear form. |
| 206 | Partial GET fulfilled. |
| 207 | WebDAV Multi-Status. |
| 300 | Server couldn't decide what to return. |
| 301 | Object permanently moved. |
| 302 | Object temporarily moved. |
| 303 | Redirection w/ new access method. |
| 304 | if-modified-since was not modified. |
| 305 | Redirection to proxy, location header specifies proxy to use. |
| 307 | HTTP/1.1: keep same verb. |
| 308 | Object permanently moved keep verb. |
| 400 | Invalid syntax. |
| 401 | Access denied. |
| 402 | Payment required. |
| 403 | Request forbidden. |
| 404 | Object not found. |
| 405 | Method is not allowed. |
| 406 | No response acceptable to client found. |
| 407 | Proxy authentication required. |
| 408 | Server timed out waiting for request. |
| 409 | User should resubmit with more info. |
| 410 | The resource is no longer available. |
| 411 | The server refused to accept request w/o a length. |
| 412 | Precondition given in request failed. |
| 413 | Request entity was too large. |
| 414 | Request URI too long. |
| 415 | Unsupported media type. |
| 449 | Retry after doing the appropriate action. |
| 500 | Internal server error. |
| 501 | Required not supported. |
| 502 | Error response received from gateway. |
| 503 | Temporarily overloaded. |
| 504 | Timed out waiting for gateway. |
| 505 | HTTP version not supported |
If the error code you encounter is not listed in the above table, please click here to submit the support ticket .
