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How to Manage Organization Subscription Users （ For Offline Paid Users Only）
How to Find My Subscription Order Information on the Website,deactivate Foxit PDF Editor subscription license from old device, and manage Organization Subscription Users ? （ For Offline Paid users Only ）
How to remove and recover subscription
How to Change Credit Card for My Subscription
How to cancel or renew Subscription
Activate Foxit PDF Editor Subscription

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NOTE

Foxit support is limited to the current major version of the product and two previous major versions. Please choose one of the options below for further assistance, or purchase the latest version of our products at online store.

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For any versions of Foxit PDF Reader, we offer 24/7 support on the knowledge base. Please choose one of the options below for further assistance.

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Select an Issue Type

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Deactivate Keys

Upgrade Keys

Sales Queries
Volume pricing, quote, discount, etc.

Other License Key Issue
Activate / retrieve / manage licenses, etc.

How-to Issue
How to use specific features, look for solutions to complete specific scenarios, etc.

Order Issue
Transfer account/order, key delivery, cancellation, refund, renewal, tax exempt, billing&payment, etc.

Bug Reports
Installation, features not working well, etc.

Website Issue
Download link, online store, Foxit account, downtime, etc.

Crash Reports
Foxit application exits due to an exception, etc.

New Feature Requests
Not available in Foxit application

Application Deployment
GPO, command line, SCCM, intune, etc.

Others

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What do you need help with today?

Bug reports
RMS/WIP plugin not working well, etc.

License key Issue
Activate / deactivate / retrieve / upgrade / transfer / manage license, etc.

Order issue
Transfer account/order, key delivery, refund, renewal, tax exempt, billing&payment, etc.

Sales Queries
pricing, quote, discount, etc.

Others

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Select an Issue Type

What do you need help with today?

Deactivate Keys

Sales Queries
Volume pricing, quote, discount, etc.

Other License Key Issue
Activate / retrieve / manage licenses, etc.

How-to Issue
How to use specific features, look for solutions to complete specific scenarios, etc.

Order Issue
Transfer account/order, key delivery, cancellation, refund, renewal, tax exempt, billing&payment, etc.

Bug Reports
Installation, features not working well, etc.

Website Issue
Download link, online store, Foxit account, downtime, etc.

Crash Reports
Foxit application exits due to an exception, etc.

New Feature Requests
Not available in Foxit application

Application Deployment
GPO, command line, SCCM, intune, etc.

Others

Back CLOSE