This article contains step-by-step instructions on how to get Esign log when having Esign issue in Foxit Editor client.
1. Open Registry Editor> Navigate to \HKEYCURRENTUSER\SOFTWARE\Foxit Software\Foxit PDF Editor 12.0\plugins\FoxitSign> Create new key "Log" (Type: REG_DWORD) and set the value as "1" like below picture.
2. Reproduce the issue, the log "FoxitSign.Log" will be generated in desktop. Then sending back to Foxit Support for further investigation.
Foxit support is limited to the current major version of the product and two previous major versions. Please choose one of the options below for further assistance, or purchase the latest version of our products at online store.
Foxit support is limited to the current major version of the product and two previous major versions. Please choose one of the options below for further assistance, or purchase the latest version of our products at online store.
For any versions of Foxit PDF Reader, we offer 24/7 support on the knowledge base. Please choose one of the options below for further assistance.
For out-of-date versions of Foxit PDF Reader, we offer 24/7 support on the knowledge base. Please choose one of the options below for further assistance.
