Support is available for the products and versions listed below.
Product | Supported Versions |
Foxit PDF Editor - Windows/macOS (Formerly known as PhantomPDF Standard)
|
V12.X v11.x v10.x
|
Foxit PDF Editor Pro - Windows (Formerly known as PhantomPDF Business)
|
V12.x V11.x v10.x
|
Foxit PDF Reader Enterprise - Windows/macOS/Linux (Formerly known as Foxit Reader Enterprise)
|
Enterprise Support Agreement Required. V12.x v11.x v10.x
|
Foxit PDF Reader - Windows/macOS/Linux (Formerly known as Foxit Reader Enterprise)
|
Support available via Knowledge Base only.
|
Foxit PDF Editor Android
|
Only the latest version from the Google Play Store.
|
Foxit PDF Editor iOS
|
Only the latest version from the Apple App Store.
|
Foxit PDF Editor Cloud
|
Non-versioned, Cloud-based product. Support is always available.
|
Foxit Sign (all plans)
|
Non-versioned, Cloud-based product. Support is always available.
|
Foxit Admin Console - Cloud
|
Non-versioned, Cloud-based product. Support is always available.
|
Foxit Admin Console - On-Premises
|
No longer supported. Please upgrade to our Cloud Admin Console.
|
Foxit Update Server
|
Custom support per contract.
|