Descriptions
While installing Foxit PDF Editor/Foxit PDF Reader, you might encounter the following error message:
Printer installation failed, please check the print service.
Followed by the OK button in the error message and the uninstalling of everything up until that point.
Causes and solutions:
The probable causes and solutions of this issue are listed below:
· Computer with Windows XP operating system
· Print Spooler service was turned off
· Something might be corrupted in the .NET framework installation of the OS.
Computer with Windows XP operating system
Foxit PDF Editor and Foxit PDF Reader are not compatible with Windows XP anymore since version 7.When you try to install Foxit PDF Editor/Foxit PDF Reader on windows XP system, you would fail to install it ant get the error message mentioned in this article. We suggest you upgrade your OS to a newer version (such as windows 10) before you install Foxit again.
Print Spooler service was turned off
If the Print Spooler service in your computer management was turned off, you would receive the error message referred in this article when you install Foxit PDF Editor/Foxit PDF Reader.
You have to turn on the Print Spooler before you install Foxit again. To turn on the Print Spooler, press the Windows key+R on your keyboard at the same time to open the Run box,input services.msc in the run line, click OK button to open computer management to check if you have keep the service Print Spooler on? If not, please start it.
Something might be corrupted in the .NET framework installation of the OS
If something is corrupted in the .NET framework installation of the OS also could cause such issue. For this situation, please downloaded the .NET Framework Repair Tool from Microsoft and run it to check the installation, it would report errors, please repair those errors.
After then Foxit PDF Editor/Foxit PDF Reader would be correctly installed.
If you are using Foxit PhantomPDF/Foxit Reader 10 and prior versions, please click here for help.
