If instructed by a Support Agent, please follow the steps below to enable the Foxit PDF Creator and/or Foxit MS Office Addin Log.
Windows:
Enable Creator log under:
Computer\HKEY_CURRENT_USER\Software\Foxit Software\Foxit PDF Creator
OR;
Computer\HKEY_CURRENT_USER\Software\Foxit Software\PDF Creator
Change "EnableLog" to "1"
Log files can be found here:
C:\Users\<USER_NAME>\AppData\Roaming\Foxit Software\Foxit PDF Creator\Creator-Log
C:\Users\<USER_NAME>\AppData\Local\Temp\FoxPrint
Note: Admin Privileges needed to make the change.
macOS:
Currently not available.