Description
When double clicking on the installer file -FoxitPhantomPDFStandardHP7.0.313.1030_Setup.exe, the following error message was displayed: "ErrorCode24011, the installer cannot be installed on a computer without Hewlett Packard identifier ".
Reason
This type of installer file is a special edition for HP OEM. In some cases it may fail to detect the HP brand and result to an installation failure.
Solution A
1) Click the links below to download the appropriate msi installer file and the corresponding mst and cab file, save them to a folder on your desktop.
FoxitPhantomPDFStandardHP7.0.310.226_Setup.msi
FoxitPhantomPDFStandardHP7.0.310.226_Setup.mst
media1.cab
Note: The MSI file and the configuration files (MST and CAB file) must be placed in a same folder.
2) Launch Command Prompt as an administrator. In the command line, input:
msiexec /i <path>FoxitPhantomPDFStandardHP7.0.310.226.msi transforms=<path>FoxitPhantomPDFStandardHP7.0.310.226_Setup.mst
3) Press Enter to start the installing.
Example
Assume the MSI and MST file you downloaded at the above step 1) were saved to D drive. In the command line, you can input:
msiexec /i "D:\FoxitPhantomPDFStandardHP7.0.310.226.msi" transforms="D:\FoxitPhantomPDFStandardHP7.0.310.226_Setup.mst"
Solution B
Discard the setup file you downloaded before and download the proper installer accordingly from below:
FoxitPhantomPDFStandardHP7.0.313.1030_Setup.exe
FoxitPhantomPDFBusinessHP6.0.26.201_Setup.exe
