Why the Windows Explorer PDF preview stops working?

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Make sure the following things:

1.      The Shell Extension component in Foxit Reader was installed.  Navigate to C:\Program Files (x86)\Foxit Software\Foxit Reader\Shell Extensions, see if there are two dll files and one exe files. If they appear, the component was installed. Otherwise, Foxit Reader needs to be reinstalled by checking "Shell Extensions" option during Installation Wizard.

Shell Extension.png

2.      In the Windows File Manager, open the Folder Options, make sure the option Always show icons, never thumbnails option is off , and the option Show preview handlers in preview pane is on.


folder option1.png

folder option 2.png

3. In the Windows File Manager, change the view layout to Medium icons or larger

18.png

   

 If info above makes no difference, please refer to the link to register plugins for previewer again.

   

 

   

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  • PARASKEVI KARELLI

    Paraskevi Karelli

    Although we have purchased 4 licenses when we are trying to edit a file the access is denied.

    Please explain why.

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