If you are upgrading to V13 or V2023 and later from an older version, you will not need to uninstall the existing software. You can run the .msi or .exe for the latest version beyond V12 and it will automatically install over the existing version.
NOTE
Foxit support is limited to the current major version of the product and two previous major versions. Please choose one of the options below for further assistance, or purchase the latest version of our products at online store.
NOTE
Foxit support is limited to the current major version of the product and two previous major versions. Please choose one of the options below for further assistance, or purchase the latest version of our products at online store.
NOTE
For any versions of Foxit PDF Reader, we offer 24/7 support on the knowledge base. Please choose one of the options below for further assistance.
NOTE
For out-of-date versions of Foxit PDF Reader, we offer 24/7 support on the knowledge base. Please choose one of the options below for further assistance.
Select an Issue Type
What do you need help with today?
Volume pricing, quote, discount, etc.
Activate / retrieve / manage licenses, etc.
How to use specific features, look for solutions to complete specific scenarios, etc.
Transfer account/order, key delivery, cancellation, refund, renewal, tax exempt, billing&payment, etc.
Installation, features not working well, etc.
Download link, online store, Foxit account, downtime, etc.
Foxit application exits due to an exception, etc.
Not available in Foxit application
GPO, command line, SCCM, intune, etc.
Select an Issue Type
What do you need help with today?
Volume pricing, quote, discount, etc.
Activate / retrieve / manage licenses, etc.
How to use specific features, look for solutions to complete specific scenarios, etc.
Transfer account/order, key delivery, cancellation, refund, renewal, tax exempt, billing&payment, etc.
Installation, features not working well, etc.
Download link, online store, Foxit account, downtime, etc.
Foxit application exits due to an exception, etc.
Not available in Foxit application
GPO, command line, SCCM, intune, etc.
Select an Issue Type
What do you need help with today?
RMS/WIP plugin not working well, etc.
Activate / deactivate / retrieve / upgrade / transfer / manage license, etc.
Transfer account/order, key delivery, refund, renewal, tax exempt, billing&payment, etc.
pricing, quote, discount, etc.
Select an Issue Type
What do you need help with today?
Volume pricing, quote, discount, etc.
Activate / retrieve / manage licenses, etc.
How to use specific features, look for solutions to complete specific scenarios, etc.
Transfer account/order, key delivery, cancellation, refund, renewal, tax exempt, billing&payment, etc.
Installation, features not working well, etc.
Download link, online store, Foxit account, downtime, etc.
Foxit application exits due to an exception, etc.
Not available in Foxit application
GPO, command line, SCCM, intune, etc.