With the recent introduction of Foxit PDF Editor Version 13, providing relevant information regarding the upgrade process is essential.The following details will guide you in determining the necessary steps to transition to Foxit PDF Editor Version 13.
For users who have a previous version of Foxit PDF Editor without valid Upgrade Assurance, obtaining a new license for Version 13 is required. To purchase a new license, please visit our shopping page at www.foxit.com/shopping.
For users who wish to keep their Foxit PDF Editor up-to-date, we highly recommend incorporating Upgrade Assurance into the initial purchase and renewing it annually. As a result, if you currently do not have Upgrade Assurance, you can include it in your new order while purchasing Foxit PDF Editor Version 13.
We genuinely appreciate users who maintain older version licenses with valid Upgrade Assurance and renew them annually, demonstrating steadfast support for our products. Acknowledging your loyalty, you are entitled to a complimentary upgrade to Foxit PDF Editor Version 13, courtesy of your valid Upgrade Assurance. Our system will facilitate the required license upgrade, ensuring your activation code is compatible with the latest Version 13. Should your activation code not yet be updated to Version 13, we kindly urge you to visit the Foxit Software Upgrade Portal to initiate the upgrade process independently.
Upgrade Assurance can be renewed annually. As long as you possess valid Upgrade Assurance, you will consistently be entitled to complimentary major version upgrades. This ensures your access to the latest features and enhancements in Foxit PDF Editor, enabling optimal efficiency and effectiveness when working with your PDF documents.
If you are having difficulty with upgrading the license on your end, submit a ticket request to the Foxit Support team for assistance, including the following information in your ticket:
The message indicated when you failed to upgrade your license.
The registration key code.
With this information, our Foxit support team will help you to further check on it and give you a solution.